Privacy Policy

Salgado's Bookkeeping ("we," "us," or "our") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy describes what information we collect, how we use it, and the choices you have.

This policy applies to information collected through our website, our contact forms, and the bookkeeping services we provide to you. By using our website or engaging our services, you consent to the practices described here.

Information you provide directly. When you contact us or become a client, you may share your name, business name, email address, phone number, mailing address, and financial records such as bank statements, receipts, invoices, and accounting system access.

Information collected automatically. When you visit our website, we may collect technical data such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

Information from third parties. With your authorization, we may receive data from accounting platforms (such as QuickBooks Online), financial institutions, and other tools you connect on your behalf.

We use the information we collect to:

• Provide, maintain, and improve the bookkeeping services you request.
• Communicate with you about your account, scheduling, and deliverables.
• Send service-related notifications, including SMS appointment and scheduling reminders where you have consented.
• Prepare financial reports, reconciliations, and records on your behalf.
• Respond to your inquiries and provide customer support.
• Comply with legal, accounting, and regulatory obligations.

We process your personal information based on: your consent; the necessity of processing to perform a contract (your engagement agreement) with you; our legitimate business interests in delivering and improving our services; and compliance with legal obligations. Where processing relies on your consent, you may withdraw it at any time.

We do not sell your personal or financial information. We may share it only in the following limited circumstances:

• Service providers: trusted third parties that help us operate, such as accounting software platforms and secure file storage, under written confidentiality obligations.
• With your consent: to your CPA, tax preparer, or other advisors when you direct us to share records.
• Legal compliance: when required by law, court order, or to protect our legal rights.
• Business transfer: in connection with a merger, acquisition, or sale of assets, subject to the protections of this policy.

With your consent, we may send service-related text messages (SMS) to the phone number you provide, such as appointment reminders and scheduling confirmations. We do not share or sell your phone number for SMS marketing purposes.

• Frequency: message frequency varies based on your engagement and scheduled appointments.
• Opt out: reply "STOP" to any message to unsubscribe from SMS at any time.
• Help: reply "HELP" for assistance, or contact us at salgadosbookkeeping@gmail.com.
• Carrier fees: standard message and data rates from your mobile carrier may apply.

We retain SMS consent records and a log of messages sent for service and compliance purposes. For full terms governing SMS use, see our Terms of Service.

Our website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use it. You can set your browser to refuse cookies, but some features of the site may not function properly without them.

We retain your personal and financial information for as long as your account is active and as needed to provide services. After your engagement ends, we retain records for the period required by applicable tax, accounting, and recordkeeping laws (typically seven years), and then securely delete or anonymize them unless a longer retention period is required by law.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including restricted access controls, encrypted transmission where available, and secure document storage. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard practices appropriate to its sensitivity.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent to SMS or marketing communications at any time.
• Object to or restrict certain processing of your information.

To exercise any of these rights, contact us at salgadosbookkeeping@gmail.com. We will respond to verifiable requests within thirty (30) days.

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under sixteen (16). If you believe a child has provided us information, please contact us and we will delete it.

Our website may contain links to third-party websites or services we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing them any information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Material changes take effect thirty (30) days after posting. Your continued use of our services or website after that period constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact Salgado's Bookkeeping:

• Email: salgadosbookkeeping@gmail.com
• Phone: 417-699-4120
• Location: Missouri (serving clients remotely nationwide)